Refund policy


At The Illuminatee, we stand behind every piece we put out. This gear was built with intention, and if something isn't right, we'll own it and make it right.

We offer refunds for all orders. If you are not satisfied with your order contact us.

Refund requests must be submitted within 30 days of the purchase date. No exceptions.

To request a refund, contact us at support@theilluminatee.com with your order number and a brief description of the issue. We're real people — we'll respond and we'll make it right.

This Refund Policy may be updated at any time. For the most current version, reach out directly at support@theilluminatee.com.

For best long-term results, please follow the care instructions provided with your purchase.